Who We Are

Discover who we are and why businesses trust us. With years of experience in IT support, cloud solutions, and cybersecurity, we provide the knowledge, reliability, and personalised service that keeps your technology working for you.

Mark Neale

Projects Director

Qualifications: BSc Computer Science

I have extensive experience in server implementations, WANs, network routing, and firewalls, with strong knowledge of Linux and Apple systems. My expertise also covers telephony, VoIP, VPNs, mail systems, and alternative technologies, enabling me to design, implement, and maintain flexible, robust IT solutions.

Howard Champion

Service Director

Qualifications: MCSE, CompTIA Security+

I’m a Microsoft-certified specialist with extensive experience designing and installing complete office networks, hardware, and SME solutions. I hold a CompTIA Security+ lifetime certification and am an accredited Software Manager and Auditor with FAST, ensuring secure, compliant, and efficient IT systems.

Robin Toy

Technical Director

Qualifications: BND Computer Science, MCP

I have extensive experience in server and desktop support, networking, and telecommunications, making me a well-rounded IT engineer. Starting at Exeter College managing hundreds of systems across multiple sites, I now support diverse SMBs and SMEs across the South of the UK, working with a wide range of technologies and environments.

Our Background.

AMS was built on a simple mission: to make business IT stress-free. Over the years, we’ve grown into a trusted team of certified professionals dedicated to keeping your systems reliable and your operations seamless. Here’s a look at how our journey began.

17 October 2008

Mark forms Ageis Computer Support Services Ltd

10 December 2008

Robin forms Strobe IT Partnership

1 May 2012

Strobe IT becomes Strobe Technologies Ltd

15 May 2012

Howard forms Mainstay Computing Ltd

1 February 2015

Ageis and Mainstay merge into AM CSS

1 November 2021

AM CSS and Strobe Technologies become AMS IT Support Ltd

What This Means for Our Customers:

For years, Howard and Mark at AM CSS and Robin at Strobe IT have worked side by side, sharing expertise and supporting each other’s customers whenever needed—whether covering multiple locations, providing holiday cover, or offering specialist knowledge. This successful collaboration has now evolved into a formal partnership, combining our strengths to deliver smarter, more reliable IT solutions. Together, we bring businesses a wider range of Managed IT Services, faster response times, and deeper technical expertise—helping you stay connected, secure, and productive.

You’ll benefit from enhanced support and a wider range of services. Regular monitoring and maintenance will continue, with new features added over time to improve visibility of your IT systems’ health. All support requests will now be managed by our combined team, with tickets assigned to the engineer most familiar with your setup whenever possible.

Contact Us

To get in touch send us a message below or email us on help@ams-it.support. For existing customers our preferred contact method remains our support portal: https://help.ams-it.support.

Send Us a Message Support Portal